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HISTORY

 

FANTASY TOYS BEGAN AS A FATHER & SON VENTURE IN THE SPRING OF 1995. SINCE THEN WE HAVE BUILT SOME OF THE TOP SHOW WINNING LOW RIDER AND CHOPPER BICYCLES IN THE SPORT. WE ARE A TRUE ONE STOP CUSTOM BIKE SHOP LOCATED IN THE HEART OF CLEVELAND, OHIO. WE DO APPROXIMATELY 90% OR MORE OF OUR CUSTOM WORK IN HOUSE. OUR SERVICES RANGE FROM SELLING OUT OF THE COUNTER PARTS TO CREATING/BUILDING ONE-OFF CUSTOM BICYCLES & ACCESSORIES. SINCE OUR INDUCTION INTO THE SPORT WE HAVE PARTICIPATED IN MANY COMPETITIONS AND BROUGHT HOME HUNDREDS OF TROPHIES & SPECIAL AWARDS FOR OUR WORK. WE KNOW WHAT IT TAKES TO WIN SO LET OUR YEARS OF EXPERIENCE HELP YOU BUILD YOUR NEXT SHOW WINNER. 

 

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SHIPPING INFO

 

ALL ORDERS ARE SHIPPED INSURED THOUGH

 

    OR    

 

~ MOST SHIPMENTS SHOULD GO OUT WITHIN 72 HOURS OF PLACING THE ORDER

~ WE WILL ONLY SHIP TO A CONFIRMED ADDRESS IF YOUR ORDER WAS PLACED THROUGH PAY PAL

~ ANY ITEM NOT IN STOCK AT THE TIME OF PURCHASE WILL BE ORDERED IN PRIOR TO SHIPPING

~ SOME BACKORDERED ITEMS MAY DELAY SHIPMENT 7 - 10 DAYS

~ PAY PAL SHIPPING CHARGES ARE FOR THE MAINLAND 48 USA STATES ONLY

~ INTERNATIONAL ORDERS WILL HAVE A PAYMENT REQUEST SENT FOR ADDED SHIPPING CHARGES

~ SHIPPING TIMES FOR YOUR ORDER CAN BE ESTIMATED 

BY USING THE MAP BELOW

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5 DAYS   6 DAYS   7 DAYS   8 DAYS   9 DAYS   10 DAYS   11 DAYS+

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PAYMENT OPTIONS

 

MONEY ORDER

CERTIFIED BANK CHECK

CREDIT CARD/BANK TRANSFER - PAY PAL

 

~ MOST CUSTOM MADE PARTS WILL REQUIRE 50% DOWN AND THE REMAINING BALANCE UPON COMPLETION OF THE ITEM

~ SOME CUSTOM MADE PARTS MAY REQUIRE FULL PAYMENT UP FRONT

~ CUSTOM MADE CAN TAKE AN ESTIMATED 4-10 WEEKS TO COMPLETE DEPENDING ON JOB DIFFICULTY

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RETURN / CANCELLATION POLICY

 

~ RETURNS OR CANCELLATIONS WILL BE SUBJECT TO A 20% RESTOCK FEE

~ ANY RETURN MUST BE REPORTED TO US WITHIN 7 DAYS OF RECEIVING ITEM

~ THE CUSTOMER IS RESPONSIBLE FOR ALL RETURN SHIPPING COSTS UNLESS A MISTAKE WAS MADE BY FANTASY TOYS

~ SHIPPING CHARGE IS NON-REFUNDABLE

~ ANY RETURNS OR CANCELLATIONS WILL RECEIVE REMAINING BALANCE IN THE FORM OF

STORE CREDIT ONLY IF ITEM WAS PURCHASED IN OUR RETAIL STORE

~ IN SOME CASES STORE CREDIT WILL BE AWARDED FOR ITEM BALANCE

~ THERE WILL BE  NO CANCELLATIONS ALLOWED ON CUSTOM ORDERED PARTS

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